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Privacy Policy

Last updated: August 16, 2026

Note: These legal documents are provided in English only. The product interface is available in Spanish, Vietnamese, Korean, Chinese, and Tagalog. Legal documents and customer support are in English. If you require translation of these legal documents, please consult a qualified legal translator. The English version is the authoritative and binding legal document.

1. Overview

Brandkept LLC ("Brandkept," "we," "our," "us"), a California limited liability company, is committed to protecting the privacy of parents, legal guardians, and the children in their care. This Privacy Policy describes how we collect, use, store, and protect information when you use the Brandkept platform at brandkept.com.

Because our service involves children's data, we take privacy especially seriously. Brandkept's privacy practices are designed to be consistent with the California Consumer Privacy Act (CCPA/CPRA) and applicable state and federal privacy laws.

This policy applies to all personal information we collect through brandkept.com and related services. By using Brandkept, you agree to the terms of this Privacy Policy.

2. Data We Collect

2a. Account Information (Parent/Guardian)

  • Name and email address
  • Password (stored as a one-way hash — we cannot recover it)
  • Account creation date, last login, account status
  • Subscription tier and billing status (payment details handled by Stripe — we do not store card numbers)

2b. Children's Information (Entered by Parent)

  • Child's first and last name
  • Date of birth and age
  • State of residence (to determine which Coogan laws apply)
  • Coogan trust account details (if provided by parent)
  • Creator platform usernames (if provided by parent)

2c. Income and Financial Data (Entered by Parent or Synced via OAuth)

  • Platform earnings records (amounts, dates, platforms)
  • Brand deal records (deal names, amounts, status, deliverables)
  • Income categories for tax organization
  • Tax documents uploaded as PDFs or images (stored encrypted at rest by Supabase Storage)

2d. Platform OAuth Tokens

  • OAuth access tokens and refresh tokens for connected creator platforms (YouTube, TikTok, Twitch, Instagram)
  • These are stored encrypted using AES-256-GCM. YouTube, TikTok, and Twitch tokens are used to retrieve creator income data on your behalf. Instagram tokens are used only to verify account ownership — Instagram does not provide a creator income API, so income must be entered manually.

2e. Usage and Technical Data

  • IP address, browser type, operating system, device type
  • Pages viewed, features used, session duration
  • Error logs and performance data
  • Audit log entries for all actions on minor data

3. How We Use Your Data

We use the data we collect only for the following purposes:

  • Service delivery: Providing the compliance management features you signed up for
  • Coogan law applicability: Identifying which state child creator laws apply to your family, what income conditions trigger them, and what steps those laws require
  • Tax organization: Categorizing income records and storing tax documents for your review
  • Brand deal management: Tracking deals, deliverables, and payments you enter
  • Security and fraud prevention: Monitoring for unauthorized access, detecting anomalies, maintaining audit logs
  • Service communications: Sending account-related emails (billing, security alerts, compliance reminders)
  • Platform sync: Using OAuth tokens to retrieve creator income data from connected platforms
  • Service improvement: Feature-usage analytics from our web application — including pages visited and key product events — sent to PostHog (see Section 7) keyed to a pseudonymous user ID. The Brandkept mobile app does not use PostHog or any analytics SDK. No email address, name, children's data, or data from connected platform accounts is included in analytics events.

We do not use your children's data or data obtained through connected platform accounts (YouTube, AdSense, TikTok, Twitch, Instagram) for advertising, marketing profiling, or AI model training. Such data is used solely to provide Brandkept's compliance management features. Product analytics (page visits, feature events) from our web application are collected via PostHog keyed to a pseudonymous user ID, as described above. The mobile app does not send analytics.

4. Children Under 13

Who controls children's data

Children under 13 do not have Brandkept accounts. All data about children under 13 is entered by and managed by the parent or legal guardian account holder. The parent/guardian is the data controller for their child's information. Brandkept is the data processor, acting only on the parent's instructions.

What we collect and why

We collect only the minimum information necessary to provide the compliance management services: name, date of birth, state of residence, and income records for Coogan law compliance tracking and tax organization. We do not collect social security numbers, financial account numbers, or sensitive personal information about children except where explicitly provided by the parent for compliance documentation purposes.

Your rights as a parent or guardian

As a parent or guardian, you have the right to:

  • Review the personal information we have collected about your child
  • Correct inaccurate information about your child
  • Request deletion of your child's information at any time
  • Refuse further collection or use of your child's information (by canceling your account)
  • Receive notice of material changes to this policy that affect your child's data

To exercise any of these rights, contact privacy@brandkept.com. We will respond to verifiable requests within 10 business days.

No data sharing for advertising

We do not share children's personal information with any third party for advertising, marketing, or behavioral profiling purposes. We do not condition a child's participation in any activity on the disclosure of more personal information than is reasonably necessary.

5. Children Ages 13–17

For children ages 13–17, Brandkept applies a California-baseline privacy standard to all users nationwide.

For teen data:

  • Parental consent is required when a teen is added to the account
  • Parents retain full visibility and control over all teen data

Teens do not have a separate login or account. When a teen asks you to remove their data, you can do so at any time through Settings → Children or the account deletion flow. We are monitoring evolving teen privacy law and will update this section when teen-facing access is implemented.

We do not share teens' personal information for advertising or behavioral profiling without explicit consent from both parent and teen. Teens' data is used only for service delivery purposes.

6. We Do Not Sell Your Data

Brandkept does not sell, rent, trade, or otherwise transfer your personal information or your children's personal information to any third party for monetary or other valuable consideration. This applies to parent data, child data, income data, and all other information you enter into Brandkept.

We share information only with the service providers listed in Section 7, and only to the extent necessary to provide those services to you.

7. Third-Party Services

We use the following third-party service providers to operate Brandkept. Each receives only the data necessary for their function:

Supabase (Supabase Inc.)

Database, authentication, and file storage infrastructure. Receives: all data you enter into Brandkept.

SOC 2 Type II certified. Data stored in the United States.

Stripe (Stripe, Inc.)

Payment processing. Receives: billing information, subscription status, payment method details.

SOC 2 Type II certified, PCI-DSS Level 1. Brandkept does not store your full card number.

Resend (Resend, Inc.)

Transactional email delivery. Receives: your email address and the content of emails we send you (billing receipts, account alerts, compliance reminders).

SOC 2 Type II certified.

Sentry (Functional Software, Inc.)

Error monitoring and performance tracking. Receives: error events, stack traces, and performance metrics. We do not send Sentry any personally identifiable information or children's data.

SOC 2 Type II certified.

Anthropic (Anthropic, PBC)

AI-powered support chat. Receives: the text of your support messages and the conversation history from your current chat session, verbatim as entered. No account identifiers, children's data, income records, or state-specific compliance data are included in requests to Anthropic.

Enterprise data privacy commitments in place.

Vercel (Vercel Inc.)

Web hosting and CDN. Receives: HTTP request metadata (IP addresses, user agents) for performance and security purposes.

SOC 2 Type II certified.

PostHog (PostHog Inc.)

Product analytics. Receives: page views, navigation events, key product events (e.g., account creation), and a pseudonymous user ID. We do not send PostHog email addresses, names, or children's data.

SOC 2 Type II certified. Data stored in the United States (us.i.posthog.com). Privacy policy: posthog.com/privacy. You may opt out by clearing ph_phc_* cookies from your browser or emailing privacy@brandkept.com.

We do not share your data with any advertising networks, data brokers, or social media platforms. The only analytics provider we use is PostHog, listed above.

8. OAuth Tokens and Platform Connections

When you connect a creator platform account (YouTube, TikTok, Twitch, Instagram), Brandkept receives OAuth access tokens and refresh tokens from those platforms.

  • Tokens are encrypted at rest using AES-256-GCM encryption
  • YouTube, TikTok, and Twitch tokens are used to retrieve creator income data on your behalf. Instagram tokens are used only to verify account ownership — Instagram does not provide a creator income API, so income must be entered manually.
  • Tokens are never shared with any third party
  • You may revoke any platform connection at any time from the Connected Platforms page, which immediately deletes the stored OAuth tokens. Previously synced income records remain in your account until you delete them or close your account.

YouTube and AdSense data specifically

When you connect your YouTube account, Brandkept reads your YouTube channel name and channel ID (used to identify your connected account and to generate unique dedup keys for income records) and, if you have an AdSense account linked to your channel, your AdSense daily earnings totals and payment currency for the requested date range.

  • This data is used solely to display your income records inside Brandkept and to support Coogan law applicability analysis
  • YouTube and AdSense data is not used for advertising, profiling, service improvement analytics, AI or machine learning model development, or any purpose other than showing you your own data
  • YouTube and AdSense data is not transferred to any third party
  • Income records synced from YouTube and AdSense are retained for the life of your account and deleted within 10 business days of an account deletion request

Your use of connected platforms is subject to each platform's own privacy policy and terms of service. Brandkept does not have control over how those platforms collect or use data about your creator account.

9. Security Measures

We implement industry-standard technical safeguards to protect your information:

  • Encryption at rest: Supabase manages AES-256 encryption at rest on all stored data via AWS. Sensitive fields (OAuth tokens) use additional field-level AES-256-GCM encryption implemented in Brandkept's own application layer.
  • Encryption in transit: Vercel enforces TLS 1.2 minimum (TLS 1.3 preferred) on all data transferred between your browser and our servers.
  • Row-level security (RLS): Each parent account can only access their own data — database-level isolation enforced on every table
  • Audit logging: Every action on minor data is logged with timestamp, user ID, IP address, and action type
  • Vendor certifications — not Brandkept's own: Supabase, Vercel and Stripe each hold SOC 2 Type II certification. Brandkept itself does not hold a SOC 2 certification; see our Security page for what we do and do not claim.
  • Access controls: Optional two-factor authentication (TOTP) is available in Settings → Security. We use Supabase Auth to offer this feature; authenticator app codes are never stored — only the encrypted TOTP secret is retained.

Despite these measures, no security system is impenetrable. In the event of a data breach affecting your information, we will notify you in accordance with applicable state breach notification laws. Security concerns: security@brandkept.com

10. Data Retention

We retain your data for as long as your account is active or as needed to provide you with the service. Specific retention periods:

  • Active account data: Retained for the life of your account
  • Children's data (under-13): Permanently deleted 90 days after you deactivate a child's profile in Settings. If you submit a full account deletion request, children's data is deleted as part of that process — deletion takes 14–45 calendar days and your data remains accessible in your account until processing begins. Cancelling a paid subscription does not delete your data — your account continues on the Free tier and your records remain available.
  • Children's data on deletion request: Permanently deleted within 10 business days of your request
  • Payment records: Retained for 7 years for tax and legal compliance purposes (required by law)
  • Audit logs: Retained for the life of your account and for one year following account closure for legal and compliance purposes
  • OAuth tokens: Deleted immediately upon platform disconnection

11. Your Right to Delete

You have the right to request deletion of your account and all associated data at any time.

How to request deletion

  1. Log in to your Brandkept account and navigate to Settings → Profile → Danger Zone → Delete Account, or
  2. Email privacy@brandkept.com from the email address on your account with the subject line "Account Deletion Request"

What happens after your request

  • Your deletion request is logged and you receive a confirmation email with a request ID and processing deadline
  • To cancel a request before processing is complete, email privacy@brandkept.com with your request ID
  • Payment records required for tax compliance may be retained separately for up to 7 years
  • We will confirm deletion by email within 10 business days

You may also request a copy of all data we hold about you before deletion. Email privacy@brandkept.comwith "Data Export Request."

12. International Users (GDPR)

Brandkept is primarily designed for U.S. users. If you access Brandkept from the European Union, United Kingdom, or other regions with privacy laws that may apply to our processing of your data, please note:

  • Brandkept does not have an EU data processing entity or EU/UK representative at this time. International availability is not officially supported.
  • If GDPR applies to your use of Brandkept, you have the right to access, rectify, erase, restrict processing of, and port your personal data
  • You may have the right to object to processing and the right not to be subject to automated decision-making
  • To exercise any GDPR rights, contact privacy@brandkept.com

By using Brandkept from outside the United States, you acknowledge that your data may be transferred to and processed in the United States.

13. California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with the following rights:

  • Right to Know: You have the right to know what personal information we collect, use, disclose, and sell
  • Right to Delete: You have the right to request deletion of your personal information (subject to certain exceptions)
  • Right to Correct: You have the right to request correction of inaccurate personal information
  • Right to Opt Out of Sale: We do not sell your personal information. There is nothing to opt out of.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
  • Right to Limit Use of Sensitive Personal Information: We use sensitive personal information only as necessary to provide the service

To exercise California rights, submit a request to privacy@brandkept.com. We will respond to verifiable requests within 45 days. We will not charge a fee for processing verifiable consumer requests unless the request is excessive or repetitive.

Categories of personal information collected (CCPA disclosure): Identifiers, commercial information, internet activity information, geolocation data (state level), inferences from the above. We collect this information for the business purposes described in Section 3.

14. Other State Privacy Rights

Several additional U.S. states have enacted comprehensive privacy laws that may provide you with privacy rights similar to those described in Section 13. These include, but may not be limited to:

  • Virginia (CDPA): Rights to access, correct, delete, portability, and opt out of targeted advertising and profiling
  • Colorado (CPA): Similar rights to CDPA; opt-out rights for targeted advertising and profiling
  • Connecticut (CTDPA): Similar rights to CPA
  • Utah (UCPA): Rights to access, delete, portability, and opt out of sale and targeted advertising
  • Texas (TDPSA): Rights to access, correct, delete, portability, and opt out of targeted advertising

If you are a resident of any state with an applicable privacy law and wish to exercise your rights, contact privacy@brandkept.com. We will respond in accordance with applicable law.

15. Changes to This Policy

We may update this Privacy Policy from time to time. For material changes — particularly changes that affect how we collect, use, or share children's data — we will provide at least 30 days' advance notice via email to the address on your account.

Non-material changes (such as clarifications) may be posted without notice. The "Last updated" date at the top of this page reflects the most recent revision. Your continued use of Brandkept after the effective date of changes constitutes acceptance of the revised policy.

16. Contact Us

For privacy questions, rights requests, or concerns:

Brandkept

Privacy: privacy@brandkept.com

Security: security@brandkept.com

General: support@brandkept.com

Physical service of legal process: Brandkept LLC, c/o Northwest Registered Agent, 2108 N St Ste N, Sacramento, CA 95816

For COPPA-specific parental inquiries, please use the subject line "COPPA — Parental Request" for fastest routing.