Right to Delete Information
Last updated: July 30, 2026
Note: These legal documents are provided in English only. The product interface is available in Spanish, Vietnamese, Korean, Chinese, and Tagalog. Legal documents and customer support are in English. If you require translation of these legal documents, please consult a qualified legal translator. The English version is the authoritative and binding legal document.
This page provides general educational information about deletion rights. It is not legal advice. For information about your specific situation, consult a qualified attorney. To submit a deletion request, see Section 4.
1. Overview
The right to delete — sometimes called the "right to erasure" — allows individuals to request that organizations delete their personal information. For families of child creators, this right has particular significance: a child who participated in monetized content as a minor may have a legally protected ability to request deletion of their digital history once they reach adulthood.
This page explains what deletion rights exist, who holds them, and how to exercise them through Brandkept. It also explains what happens to your data when you close your account or submit a deletion request.
This page is educational. Brandkept does not provide legal advice about your specific deletion rights. A qualified attorney can advise you on the specific laws that apply to your situation, your state, and the platforms your child uses.
2. Legal Framework
Several federal and state laws create or affect deletion rights for families of child creators. These are general descriptions — consult an attorney for advice specific to your situation.
Deletion rights — Federal
You can delete your child's data from Brandkept at any time. Brandkept honors deletion requests without conditions, regardless of which state you live in.
California SB 1247 — Child Influencer Protection Act (Pending)
California's Senate Bill 1247 (as of the date of this writing, pending enactment) would give individuals who appeared in monetized online content as minors the right — upon reaching adulthood — to demand that the content be deleted or that they receive compensation for their appearance. This is distinct from Brandkept's data retention: it concerns the content platforms where your child appeared. Brandkept is building infrastructure to support SB 1247 compliance tracking when the law takes effect.
⚠ The status of SB 1247 may have changed since this page was last updated. Verify current law with an attorney.
Arkansas Child Influencer Protection Act
Arkansas enacted protections for minor influencers that include procedures for requesting removal of monetized content featuring minors. Brandkept tracks deletion and removal requests, which you can use to document requests made under state removal provisions. Consult an Arkansas entertainment attorney for guidance specific to your situation.
New Jersey (P.L.2025 c.355)
New Jersey (P.L.2025 c.355): Individuals who appeared in monetized content as minors have a deletion right. No statutory deadline has been verified — consult an entertainment attorney.
State Privacy Laws — Adult Deletion Rights
Several states give adults the right to request deletion of their personal information from businesses. These include:
- California (CCPA/CPRA) — right to delete, right to correct
- Virginia (CDPA) — right to delete
- Colorado (CPA) — right to delete
- Connecticut (CTDPA) — right to delete
- Utah (UCPA) — right to delete
- Texas (TDPSA) — right to delete
These rights apply to the parent account holder's own data. Child data is entered and controlled by the parent account holder. State privacy laws that give you rights over your own data are described above.
3. Who Can Request Deletion
Parents and Legal Guardians (children under 13)
You can request deletion of your child's personal data from Brandkept at any time. We do not condition it on anything. Submit a request as described in Section 4.
Teen Account Holders (ages 13–17)
Brandkept is a parent-controlled platform. Teens do not have direct account access unless explicitly granted by their parent. If a teen wishes to request deletion of their data, that request must currently be made by or through the parent account holder. We are monitoring evolving teen privacy law for future updates.
Adults Who Appeared as Minors in Monetized Content
When California SB 1247 and similar laws take effect, individuals who appeared in monetized content as minors will have deletion or compensation rights related to that content. Brandkept is designed to support future compliance with these requirements. For current rights, consult an entertainment attorney in your state.
Account Holders Under State Privacy Laws
If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or Texas, you have the right to request deletion of your own personal data under your state's privacy law. See Section 4 for how to submit a request.
4. How to Submit a Request via Brandkept
There are two ways to request deletion of your data:
Option A — In-Product (Fastest)
Go to Settings → Profile → Danger Zone → Delete Account. This submits a deletion request for your account and all associated data. You will receive a confirmation email with a request ID and expected processing deadline. This option is available 24/7 without contacting us.
Option B — Email Request
Send an email to privacy@brandkept.com from the email address associated with your account.
- For general account deletion, use subject line: Account Deletion Request
- For COPPA parental deletion of a child's data, use: COPPA — Parental Data Deletion Request
- For state privacy law requests (CCPA, CDPA, etc.), use: [State] Privacy Deletion Request
We will verify your identity before processing the request. We may ask you to confirm your account email or provide additional verification for large-scale deletion requests.
Note: This page covers deletion of your data from Brandkept's systems. Deletion of content from YouTube, TikTok, Instagram, Twitch, or other platforms must be requested directly from those platforms. Brandkept cannot delete content on your behalf from third-party platforms.
5. Our Compliance Timeline
| Request Type | Response Target | Permanent Deletion |
|---|---|---|
| COPPA parental deletion (under 13) | 10 business days | Within 10 business days of your request |
| General account deletion | Immediate (in-product) | Within 10 business days of your request |
| CCPA / California deletion request | 45 days (extendable 45 more with notice) | Within 45 days of verification |
| Other state privacy law requests | 45 days | Within 45 days of verification |
| SB 1247 requests (when enacted) | 10 business days | Per enacted law requirements |
Timelines begin after identity verification is complete, not from the date of the initial request. We will confirm receipt of your request within 2 business days.
6. What Happens to Your Data
Active Systems
When you submit a deletion request, your request is logged and a confirmation email is sent to you with a request ID and expected processing deadline. Your data remains accessible in your account until processing begins. To cancel your request before processing is complete, email privacy@brandkept.com with your request ID.
Payment Records — Retained 7 Years
Federal and state tax law requires businesses to retain financial transaction records for a minimum of 7 years. Subscription payment records processed through Stripe are retained for this period regardless of account deletion. This is a legal requirement, not a discretionary choice. These records include payment amounts and dates but do not include your full payment card number.
Audit Logs — Retained for the Life of Your Account and Post-Closure
Audit logs recording actions taken on minor data are retained for the life of your account and for one year following account closure for legal and compliance purposes. These logs do not include the underlying personal data — they record actions taken (e.g., "income record created") without retaining the content of the records after deletion.
Backup Systems
Data in backup systems is overwritten on a rolling 30-day cycle. After the standard deletion process completes, your data will be removed from backups within an additional 30 days.
7. Receiving a Deletion Request from Your Child
As your child grows older — particularly upon reaching 18 — they may request deletion of content featuring them from platforms where they created content as a minor. This is separate from Brandkept's role and involves the platforms directly (YouTube, TikTok, Instagram, etc.).
If your child asks you to delete their data from Brandkept, you can do so at any time through your account settings. There is no legal requirement currently (in most states) that you do so at your child's request once they are an adult — but as a practical matter, honoring your child's wishes about their own data is consistent with the spirit of the laws Brandkept is built around.
When SB 1247 and similar laws take effect, adult children who appeared in monetized content as minors may have legally enforceable rights against you (as the parent who controlled the accounts) or against the platforms. Brandkept is designed to help families maintain records that may be relevant to demonstrating compliance with these future obligations.
Resources for Navigating This Situation
- Los Angeles County Bar Association — Lawyer Referral Service
- California State Bar — Find a Lawyer
- American Bar Association — Free Legal Help
Brandkept does not endorse or recommend any specific attorney or firm. These are free referral resources only.
8. Contact
Questions about deletion rights or to submit a deletion request: